GDRP

On the 25th may 2018, new data laws come into force with regards to your privacy.

According to the GDPR directive, personal data is any information related to a person such as a name, a photo, an email address, bank details, updates on social networking websites, location details, medical information, or a computer IP address.

There is no distinction between personal data about individuals in their private, public or work roles – the person is the person. Also in a B2B setting, everything is about individuals interacting and sharing information with and about each other. Customers in B2B Markets are obviously companies, but the relationships that handle the business topics are people – or individuals.

Under the GDPR, individuals have:

  1. The right to access –this means that individuals have the right to request access to their personal data and to ask how their data is used by the company after it has been gathered. The company must provide a copy of the personal data, free of charge and in electronic format if requested.
  2. The right to be forgotten – if consumers are no longer customers, or if they withdraw their consent from a company to use their personal data, then they have the right to have their data deleted.
  3. The right to data portability – Individuals have a right to transfer their data from one service provider to another. And it must happen in a commonly used and machine readable format.
  4. The right to be informed – this covers any gathering of data by companies, and individuals must be informed before data is gathered. Consumers have to opt in for their data to be gathered, and consent must be freely given rather than implied.
  5. The right to have information corrected – this ensures that individuals can have their data updated if it is out of date or incomplete or incorrect.
  6. The right to restrict processing – Individuals can request that their data is not used for processing. Their record can remain in place, but not be used.
  7. The right to object – this includes the right of individuals to stop the processing of their data for direct marketing. There are no exemptions to this rule, and any processing must stop as soon as the request is received. In addition, this right must be made clear to individuals at the very start of any communication.
  8. The right to be notified – If there has been a data breach which compromises an individual’s personal data, the individual has a right to be informed within 72 hours of first having become aware of the breach.

The GDPR is the EU’s way of giving individuals, prospects, customers, contractors and employees more power over their data and less power to the organizations that collect and use such data for monetary gain.

Here at HR Multisport we store details offline about customers and enquiries. Customer details are stored for 2 Years and Enquiry details are stored for 6 Months before both are destroyed. Our data is held offline on secured systems.

We will not and never have sold customer details to anyone, they remain within HR to facilitate us to assist you, contact you infrequently regarding your vehicle. Please rest assured that this will never change. 

If you wish for your information to be removed, please feel free to let us and we will be happy to ensure it is removed and you will be no longer contacted with any other information, quotes etc. You can also do this by emailing media@hrmultisport.co.uk with the subject title ‘REMOVE DATA‘ and anything we have associated with your email and/or name will be removed.

 

Your Vehicle

EXCELLENCE IS A NEVER ENDING PROCESS

Our dedicated customer services department can handle all your enquiries relating to RepairsServicing WorkPartsProduct Support  and Advice on using your Vehicle from HR Multisport

Our facilities may be based in North Yorkshire but our vehicles are all over the world! Our Office & Workshop facility is located between York and Scarborough, only a short drive off the A64, making it easily accessible from all parts of the UK – We also have a number of local Airports and Ports for visitors outside the UK. We can also offer a vehicle collection and delivery service to ensure that you are without your vehicle for the minimum of time.

 Specialist support is always on hand from our in-house design team and the many varied production trades to ensure your vehicle is Built in time and additions can be undertaken with ease.

We know from our experience with our customers that many of the vehicles we manufacture are used extensively throughout the year and we therefore recommend that your vehicle has an annual habitation check to ensure the correct and safe operation of all the systems and equipment.

At the other end of the scale we are able to carry out Extensive Refurbishment Projects . With the majority of new production vehicle components being manufactured on site we can undertake all types of work.

Whenever you drive away from HR Multisport you can rest assured that our customer services department is always available to help with any Questions you may have.

Company Details

HR Multisport (“we”, “us”) is a company registered in England and Wales (Parent Company – Bluestone Property Inv Ltd, Registration Number 004990418 )

Here at HR Multisport we value your privacy and your desire to know how your information will be handled and used. We are committed to protecting that information. We also wish to be able to personalise certain aspects of your visits to our digital content and social networking platforms, to make these more relevant to you. To better protect your privacy, we provide this Privacy Policy, which explains our information practices. This applies to information we obtain from and about individuals interacting with HR Multisport and its websites, vehicles, products and services. In providing this information you are agreeing to processing and storage of your personal information as stated.

Below we provide a statement of the general information we collect, how we use it and with whom it is shared. This Policy, together with our website Terms and Conditions set out the basis on which any personal data that we collect from you, or that you provide to us, will be processed by us.

For the purpose of this Privacy Notice and the Data Protection Act 1998 (the Act), the Data Controller is HR Multisport HR Works, Hiblings Farm, Malton Road, Pickering, YO188EA. For contact details please see; How to contact us below.

We will not disclose this information to anyone outside of HR Multisport, the HR Group, our affiliated or associated companies, and our retailers, agencies and licensees, service providers and any other companies with which HR Multisport has established services for your benefit unless required to do so by law.

Information will be passed to your local Finance Companies if required. This will help us to enhance and personalise your user experience. We may also share your information with selected third parties such as analytic and search engines providers that assist us in the improvement and optimisation of our site, advertisers and advertising networks and marketing agencies in order that they may select and provide you with adverts or information that may be of interest to you.

All information we collect about you will be used and protected by us in accordance with current UK data protection law and this Privacy Policy.

 We attempt to keep all information on this website up-to-date. The product specifications contained in this website, however, are for information purposes only. As we continually enhance our products, alterations in our models or standard or optional equipment may occur. We reserve the right to change these product specifications at any time without notice. For accurate up-to-date information, please contact your nearest or preferred HR Multisport Motors dealer.

We are not responsible for the content of any third party website.

ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

WE SHALL NOT BE LIABLE IN ANY CIRCUMSTANCES FOR ANY DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR PROFIT OR LOSS OR OTHERWISE) COSTS, CLAIMS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION WHATSOEVER, WHETHER CAUSED BY THE ACTS, OMISSIONS OR THE NEGLIGENCE OF HR MULTISPORT, ITS EMPLOYEES OR AGENTS, WHICH ARISE OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR THE INFORMATION, CONTENT MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE, EXCEPT IN RESPECT OF DEATH OR PERSONAL INJURY CAUSED BY HR MULTISPORT, ITS EMPLOYEES OR ITS AGENTS PROVEN NEGLIGENCE.

WE DO NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR ACCESS TO OR MATERIAL ON ANY WEBSITE THAT IS LINKED FROM OR TO THIS WEBSITE.

 Whilst we attempt to avoid any errors on this website, no guarantee can be made as to its uninterrupted and error free usage. We reserve the right to suspend or withdraw the entire or any part of the website at any time without notice without incurring any liability.

 We are committed to preventing bribery and corruption and support national and international efforts to prevent them. As a company registered in England and Wales we are primarily governed by the laws of that country, including the Bribery Act 2010, which applies to our conduct both domestically and internationally. We will also uphold all laws relevant to countering bribery and corruption in all the jurisdictions in which we operate.

Our employees and those acting with our authority are bound by a Code of Conduct and policies which govern their behaviour. This includes a requirement to observe and uphold our stance against bribery and corruption. They may not use our business connections for their own benefit and must perform their roles with honesty and integrity in support of our anti-corruption policy. They are not entitled to seek, receive or obtain, directly or indirectly, any gift or other reward which is intended to induce them to improperly perform their roles. Equally they must not offer or make any bribes or facilitation payments on our behalf.

To further emphasise our strong commitment to anti-corruption, and in common with other companies within the HR Group, we actively promote the opportunity for our employees (and our business partners) to report any observed or known incidences within HR Multisport. of corruption, fraud, or other potential criminal activity, through the HR MULTISPORT process.

They are available as a confidential contact point for all employees and business partners willing to report possible evidence of such criminal activities relating to the HR group.

To contact Rebecca Rogers – send an email to Media@hrmultisport.co.uk

© 2018 HR Multisport. All rights reserved

PRIVACY POLICY

PRIVACY POLICY OF WWW.HR MULTISPORT.COM

This Application collects some Personal Data from its Users.

POLICY SUMMARY

PERSONAL DATA COLLECTED FOR THE FOLLOWING PURPOSES AND USING THE FOLLOWING SERVICES:

    • Analytics
      • Google Analytics

Personal Data: Cookies and Usage data

  • Contacting the User
    • Contact form

Personal Data: email address, first name, last name and phone number

  • Interaction with external social networks and platforms
    • Twitter Tweet button and social widgets

Personal Data: Cookies and Usage data

  • Remarketing and behavioural targeting
    • AdRoll

Personal Data: Cookies and Usage data

CONTACT INFORMATION

    • Owner and Data Controller

HR Multisport  HR works, Malton Road, Pickering, YO188EA

Owner contact email: info@HRMultisport.co.uk

FULL POLICY

OWNER AND DATA CONTROLLER

HR Multisport HR Works, Malton Road, Pickering, YO188EA

Owner contact email: info@Hrmultisport.co.uk

TYPES OF DATA COLLECTED

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage data, first name, last name, phone number and email address.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

MODE AND PLACE OF PROCESSING THE DATA

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

THE USE OF THE COLLECTED DATA

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Remarketing and behavioural targeting, Analytics, Interaction with external social networks and platforms and Contacting the User.

The Personal Data used for each purpose is outlined in the specific sections of this document.

DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following services:

  • Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage data.

  • Contacting the User

Contact form (This Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: email address, first name, last name and phone number.

  • Interaction with external social networks and platforms

This type of services allow interaction with social networks or other external platforms directly from the pages of this Application.
The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Twitter Tweet button and social widgets (Twitter)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter Inc.

Personal Data collected: Cookies and Usage data.

  • Remarketing and behavioural targeting

This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity. 

AdRoll (Semantic Sugar, Inc.)

AdRoll is an advertising service provided by Semantic Sugar, Inc.

Personal Data collected: Cookies and Usage data.

ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING

Legal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.

Should you wish for your information to be removed please contact us directly.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The hardware or software tool by which the Personal Data of the User is collected.

Cookies

Small piece of data stored in the User’s device.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this Application.

Latest update: May 16th, 2018